Privacy Policy

Kadigai is dedicated to maintaining the highest standards of security for transactions and protecting your personal information and privacy. Please review the following statement to understand our practices regarding information collection, usage, and protection.

Please Note: This Privacy Policy may be updated at any time without prior notice. To stay informed of any changes, we encourage you to periodically review this policy.

Kadigai is committed to safeguarding your privacy. This Privacy Policy outlines the types of personal information collected on the Kadigai website, how we use this information for mutual benefit, and the circumstances under which we may share it. It also details the security measures we implement to protect your information, and your rights to access, modify, or delete your personal information. Additionally, it explains how you can opt out of receiving communications about our products and services or object to the processing of your personal data.

By using our website, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with these terms, please refrain from using or accessing our site.

Terms and Conditions

1. Collection Of Personally Identifiable Information (PII) And Other Information

Information Collection and Use

Kadigai collects only the information necessary to provide accurate and efficient service. The types of information we collect are primarily basic and essential for completing transactions or processing refunds. This may include your name, address, phone number, date of birth, email address, details of items requested or purchased, language preference, IP address, operating system, and browser type and version.

We are committed to your privacy and will not sell, distribute, or lease your personal information to third parties.

Automated Data Collection

To enhance user experience and improve our services, we may automatically collect information about your activity on our site. This data is used for internal research on user demographics, interests, and behaviors. The information collected is aggregated and analyzed to help us better understand, protect, and serve our users. This may include the URL you arrived from, the URL you visit next, your browser information, and your IP address.

Payment Information

Kadigai does not collect or store credit card, debit card, or banking information. All such transactions are handled directly through a secure payment gateway provider, which transmits your payment details to the payment network or bank.

2. Registration

To access certain features of our site, you will need to register and create a member account at no cost. During the registration process, you may be asked to provide information such as your name, email address, and a password.

Your password is a crucial part of our security system, and it is your responsibility to keep it confidential. Do not share your password with any third parties. If you believe your password has been compromised, please change it immediately to maintain the security of your account.

3. Technologies That Allow Us To Customise Your Experience On Kadigai

We utilize various technologies to collect information about your visit to our website. This includes data such as the Uniform Resource Locator (URL) that referred you to our site, your Internet Protocol (IP) address, browser type, browser language, and the date and time of your request. This information helps us enhance and customize your experience on our website.

For example, we may collect your IP address to identify your computer or device and to determine your geographic region for statistical analysis. In certain cases, we may combine this data with the personally identifiable information you provide to us. These technologies may also track whether you have visited Kadigai previously and allow us to save your preferences for a more personalized experience.

Below, we explain the technologies we use and how they function.

Web Beacons And Tracking Links

Our website may use Web Beacons (also known as clear gifs or pixel tags), tracking links, and similar technologies. These are small snippets of code embedded on our pages, often used in conjunction with Cookies. Web Beacons are typically invisible to users and are designed to collect data for various purposes.

Web Beacons can relay information to third parties, including our service providers. They help us track customer responses to advertising, target interactive advertising more effectively, and improve customer support and website usability.

If you choose to reject Cookies (as detailed in the Cookie section below), you may also prevent Web Beacons from transmitting data about you. This may limit certain features and functionalities of our website.

Cookies and Data Collection

Our website uses data collection technologies such as “cookies” to analyze web page flow, measure the effectiveness of promotions, and enhance trust and safety. Cookies are small files placed on your hard drive that help us deliver our services more effectively.

Certain features on our site are accessible only through the use of cookies. They also allow you to stay logged in during a session, reducing the need to re-enter your password. Additionally, cookies enable us to provide content tailored to your interests.

Most cookies used are “session cookies,” which are automatically deleted from your hard drive once your session ends. You have the option to decline cookies through your browser settings. However, please note that declining cookies may limit your ability to use some features of our website and may require more frequent password entry during your session.

4. Use Of Your Personal Information, Demographic And Profile Data

We use your personal information to deliver the services you request and, where applicable, to market our offerings to you. Should we use your information for marketing purposes, we will provide you with an option to opt out of such communications.

Your personal information may be used for the following purposes:

• Service Fulfillment: To address and resolve disputes, troubleshoot issues, and facilitate transactions.
• Safety and Security: To promote a secure environment, detect and prevent errors, fraud, and other criminal activities, and enforce our terms and conditions.
• Communication: To inform you about both online and offline offers, products, services, and updates, and to customize your experience based on your interests.
• Improvement and Analysis: To measure consumer interest in our products and services, and to analyze user activity and preferences to enhance our offerings.

We also use demographic and profile data collected from your interactions with our website to improve our products and services. This may include analyzing your IP address to diagnose server issues, administer our site, and gather broad demographic information.

Occasionally, we may invite you to participate in optional online surveys that request contact and demographic information, such as zip code, age, or income level. This information helps us tailor your experience, provide relevant content, and display information according to your preferences.\

5. How We Use Your Personal Information for Mutual Benefit

Marketing Emails

If you provide us with your email address, we may send you newsletters, surveys, and other email communications containing product information, event updates, cosmetic tips, and promotions. Should you wish to stop receiving these emails, you can click the ‘Unsubscribe’ link in any email or update your communication preferences in the ‘Profile’ section if you are a registered user.

Text Messages

If you provide your mobile phone number, you may receive SMS alerts with information about products, events, cosmetic tips, and promotions. We do not send unsolicited text messages. While we do not charge for sending these messages, standard rates from your mobile service provider may apply for sending and receiving text messages, as well as any associated air-time charges.

Telephone Calls

By providing us with your mobile or landline number, you may receive phone calls with information about products, events, cosmetic tips, and promotions on either your mobile or landline phone.

Service-Related Communications

We may use your contact information to send service-related announcements, such as confirming your registration or addressing customer service inquiries. These communications are essential for addressing your concerns and providing the high level of service you expect from Kadigai.

Customized Service

We may use the personal information you provide to tailor our services and website experience to your preferences. For instance, we may recommend products of particular interest to you through email, text messages, or phone calls.

Special Events, Questionnaires, and Surveys

Occasionally, Kadigai may sponsor special events (e.g., contests or promotions), conduct questionnaires, and surveys. Each of these may have specific rules regarding the processing of personal information. We recommend reviewing these rules before participating. In the absence of specific rules, the processing of personal information will be governed by this Privacy Policy.

Employment

If you submit personal information for employment purposes, such as a resume, we will handle it confidentially and use it solely to evaluate your qualifications for current and future job opportunities. Your information will be retained for potential recruitment purposes unless you request its deletion.

An “Affiliate” refers to any person or entity that directly or indirectly controls, is controlled by, or is under common control with Kadigai.

6. Advertisements on Kadigai

We engage third-party advertising companies to display ads when you visit our website. These companies may use information about your visits to this and other websites (excluding personal details such as your name, address, email address, or phone number) to provide advertisements relevant to your interests. We are not responsible for the content or privacy practices of external websites or for any information provided on those sites.

7. Links to Other Sites

Occasionally, we may provide links to third-party websites. These links allow you to leave our site and are not under our control. We are not responsible for the privacy practices, content, or any changes or updates related to these external sites. We do not endorse or assume any responsibility for the content or use of these linked sites. Links are provided solely for your convenience.

8. Business Transfer

In the event that Kadigai or its affiliates undergo a merger, acquisition, or other business transition involving the transfer of assets, we may share or sell some or all of your personal information to the acquiring entity. Should such a transaction occur, the new entity will be obligated to adhere to the terms of this Privacy Policy concerning your personal information.

9. Security Precautions

We have implemented reasonable measures to safeguard the personal information in our databases. These measures are designed to prevent unauthorized access and ensure the accuracy and appropriate use of your data. Additionally, any data transmitted through our online store is encrypted and secured with SSL.

10. Transfer of Data to Other Countries

Kadigai, our affiliates, and any third parties receiving your personal information in accordance with this Privacy Policy are located in India and are bound by the privacy protections outlined in this Policy and applicable Indian laws. In the event that your data is transferred to another country, it will be subject to the legal protections applicable to personal information in that country.

11. Sharing of Personal Information

We may share your personal information with our corporate entities and affiliates under the conditions outlined in this Privacy Policy. This sharing may be necessary to:

• Prevent Fraud and Abuse: Help detect and prevent identity theft, fraud, and other potentially illegal activities, as well as to consolidate related or multiple accounts to prevent misuse of our services.
• Facilitate Joint Services: Enable the provision of joint or co-branded services that you request, which involve multiple corporate entities.

If you have concerns about such sharing, we advise you to refrain from providing us with personal information.

We may also engage third-party companies and individuals to perform functions on our behalf, such as webstore management, order processing, data analysis, customer support, email services, web hosting, and fulfillment services. These third parties may access personal information solely to perform their designated tasks and must adhere to this Privacy Policy in handling that information.

Additionally, you may be given the option to consent to sharing your information with third parties, such as event or promotion co-sponsors. If you consent, your information will be shared with these third parties, who will use it according to their own policies.

We may disclose personal information if required by law or in response to legal processes, such as court orders. This includes sharing information with law enforcement, rights holders, or other entities when necessary to:

• Enforce Policies: Ensure compliance with our Terms or Privacy Policy.
• Respond to Claims: Address claims that content on our site infringes upon third-party rights.
• Protect Safety: Safeguard the rights, property, or personal safety of our users or the public.

12. Our Rights

We reserve the right to electronically monitor various areas of our portal and may disclose any content, records, or electronic communications under the following circumstances:

• Legal Compliance: To comply with laws, regulations, or government requests.
• Operational Necessity: When disclosure is necessary to operate the portal effectively.
• Protection of Rights: To protect our rights, property, or the rights of users, sponsors, providers, licensors, or merchants.

We do not assume responsibility for screening, policing, editing, or monitoring content. If we are notified of content that is allegedly infringing, defamatory, damaging, illegal, or offensive, we may investigate the claim and, at our sole discretion, remove or request the removal of such content from the portal.

We also reserve the right to terminate or suspend your access to all or part of the site without prior notice if we determine, in our sole discretion, that your conduct violates applicable laws or is detrimental to other users, third-party providers, merchants, sponsors, licensors, service providers, or our interests. Additionally, we may refuse to sell products to you if we reasonably believe that you intend to resell them, and we reserve the right to limit the quantities of items purchased by each customer.

13. Children

The Kadigai website is not intended for individuals under the age of 18, and we do not knowingly collect personally identifiable information from anyone under 18. If you are under 18, you may browse our site but should not provide us with personal information or register. If we discover that we have inadvertently collected personal information from someone under 18, we will promptly delete that information from our records.

14. Choice/Opt-Out

We provide users with the option to opt out of receiving non-essential communications, including promotional and marketing-related messages from us or on behalf of our partners, after creating an account.

To remove your contact information from all Kadigai mailing lists and newsletters, please contact us at: care@kadigai.in

15. Policy Changes

Our Privacy Policy may be updated periodically. We will not reduce your rights under this Privacy Policy without your explicit consent. Any changes to the policy will be posted on this page. Significant changes will be highlighted with more prominent notices, which may include email notifications for certain services. Previous versions of the Privacy Policy will be archived for your reference.

16. Your Feedback

We value your input. If you have any questions or comments regarding our privacy policies, please contact us at: care@kadigai.in

17. Your Consent

By using our website and/or providing your information, you consent to the collection and use of your information as outlined in this Privacy Policy, including the sharing of your information as described herein.

If you believe that any information we hold about you is incorrect or incomplete, please contact us promptly at the address provided above. We will make the necessary corrections to any information found to be inaccurate.

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