Refund and Cancellation Policy

At Kadiagi, our goal is to provide you with an exceptional shopping experience. However, due to the nature of our products, we cannot accept returns or exchanges for opened or used items.

Damage or Quality Issues:

1. Tampered or Damaged Products:
   • If you receive a tampered or damaged product, please notify our Customer Care within 24 hours of receipt. Provide supporting images and videos to help us address your concern promptly.
2. Quality Complaints:
   • For issues related to product quality, please contact our Customer Care within 7 days of receiving your order.

Policy on Exchanges:

1. Condition for Exchange:
   • Products may be exchanged only if returned in a saleable condition, in their original packaging, and undamaged. Exchanges are subject to verification by Kadigai.
2. Limitations:
   • We do not offer refunds once the goods have been sold. Kadigai is not responsible for any damage occurring after delivery, including damages resulting from neglect, improper use, or incorrect application.

*Cancellation: Orders cannot be cancelled once they are Billed or paid.

Contact Information:

For assistance, please reach out to us at:

• Phone: +91 9940 833 662 (Available daily from 10 AM to 6 PM)
• WhatsApp: +91 9940 833 662
• Email: care@kadigai.in

Our Customer Care Specialists are available to assist you.

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